St Ives Home Care and home care software provider AlayaCare have announced a new partnership, which sees the technology provider firmly securing a presence across Australia through St Ives’ national network.

The partnership promises to enhance client experiences with real time service management, remote health solutions, rostering and scheduling optimisation, app connectivity, and will allow much greater transparency and visibility for participation by clients and their families through its portal capability.

AlayaCare’s modular software offers clinical documentation, back office functionality, client and family portals, remote patient monitoring, telehealth and mobile care worker apps.

The company’s vision is to improve health outcomes through artificial intelligence, machine learning and optimisation to improve health outcomes, to improve access to healthcare and bring efficiency of operations to providers of home care.

AlayaCare was launched in Canada in mid 2014 and has continued to evolve as new legislation has been introduced to enhance quality and safety and home care providers continue to struggle with staff shortages, compressed financial margins and inefficient scheduling operations.

Its software platform is also being used by major providers in the US and Middle East. AlayaCare launched in Australia earlier this year with a partnership with Envigor Private Home Care, a leading home based health and support services agency in Brisbane.

Adrian Schauer, CEO and Founder of AlayaCare, was last year named Ernst & Young’s Emerging Entrepreneur of the Year.

In June the company announced it is patenting its new technology that calculates a dynamic risk score indicative of an adverse event occurring on a given day through algorithms to “learn” from data in an iterative fashion and produce reliable, repeatable alerts to aid care workers in their decision-making processes.

“We’re excited to expand our presence in the Australian market and look forward to working together to bring client-centric home care experiences to a new level,” said Mr Schauer.