Survey reveals strong support and optimism for new Aged Care Act

New Aged Care Act - Exposure draft - May 30, 2024

A government survey revealed that almost two-thirds of respondents are optimistic that the new Aged Care Act will improve Australia’s aged care sector. Conducted during a 12-week consultation that began in mid-December 23, the survey assessed the views of providers, workers, advocacy groups, and older people and their families.

The new Aged Care Act aims to establish rights and principles for older people, create a single entry point for services, implement a fair assessment framework, enhance system oversight and accountability, introduce new duties and penalties, protect whistleblowers, and expand regulatory powers to ensure high quality and culturally safe aged care services.

Key findings from the consultation feedback report include:

  • 61% believe the Act will enhance the aged care system.
  • 71% find the legislation’s components clear.
  • 68% agree the definition of “high-quality care” aligns with their expectations for future aged care.
  • Only 45% are confident that the definition will motivate providers to improve care.
  • Only 32% think the new subsidy framework will better address care costs.
  • 78% believe a single list of services will clarify what the government-funded system provides.
  • 84% support that the actions and duties of supporters should promote the preferences of older people.
  • Only 37% feel the proposed duties on providers will deter harmful actions.
  • 95% believe the public should be informed about the qualifications and screening compliance of aged care workers.
  • 50% feel confident that whistleblower protections will properly protect personal information.

The survey, which received 1,226 responses from various stakeholders, highlighted diverse perspectives, and the Department of Health and Aged Care plans to revise the exposure draft based on this feedback before presenting it to parliament.

The full report can be found here.

Inside Ageing in conjunction with Pride Living will be hosting a webinar workshop discussing how aged care providers can adapt to the New Aged Care Act and plan accordingly.

November 14 @1–2 pm: New Aged Care Act Strategy Session

This session will explore adapting to new rules, focusing on stakeholder value, strategic planning, and opportunities in opco/propco models. Topics include assessing financial performance, growth challenges, M&A, successful exits, and leveraging policy windows for strategic advantage in the evolving healthcare and retirement sectors….Read more and to book your place


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