Tag: Commissioner

Unannounced audits to replace scheduled accreditation visits

Announced accreditation visits will be replaced with unannounced audits across Australia’s residential aged care facilities, in the first of many expected changes following the release of the aged care quality review...

Decline in complaints but fees and domestic services still a concern

Fees, domestic services and consistency of care were the top three complaints by consumers to the Aged Care Complaints Commissioner about home care providers...

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