Tag: Janet Anderson

Navigating aged care complaints: Insights, strategies for improved outcomes

The Aged Care Quality and Safety Commission's inaugural report on complaint handling, delves into insights gleaned from numerous complaints, aiming to provide...

Report reveals insights from notifications of unreasonable use of force in residential care

The Aged Care Quality and Safety Commission has released a report featuring case studies to provide insights and guidance to providers and...

Managing COVID-19 outbreaks in aged care: Letter from the Aged Care Quality and Safety...

Aged Care Quality and Safety Commissioner, Janet Anderson, has written to all aged care providers today to highlight steps they must take...

Updated: Prepare now for serious incident response scheme: Aged Care Quality and Safety Commissioner

An Australian serious incident mandatory reporting scheme for abuse and psychological harm – including from other residents – will take effect...

Unannounced audit visits to triple as new aged care “super agency” given go-ahead

Legislation has passed in Parliament to establish the nation’s first, independent Aged Care Quality and Safety Commission. The unified new Commission will begin operations on...

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