Tag: Rae Lamb
Regulatory reforms must lead to clear accountability
The announcement of a new single statutory Commission for aged care quality, safety and complaints has been largely welcomed by the peak bodies, but...
Decline in complaints but fees and domestic services still a concern
Fees, domestic services and consistency of care were the top three complaints by consumers to the Aged Care Complaints Commissioner about home care providers...
Complaints Commissioner issues challenge to the industry
Aged Care Commissioner Rae Lamb chose Anzac Day to issue a warning to providers that complaints need to be dealt with more publicly.
In an...
Gov to publish ‘unhelpful’ complaints data quarterly
Data about complaints made to the Aged Care Complaints Commissioner will soon be published on a quarterly basis...
Aged Care Complaints Commissioner reappointed
Aged Care Complaints Commissioner, Ms Rae Lamb, has been reappointed for a second term to January 2020.
The three year term follows what has been...
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