Home care software company CareLineLive has secured a majority investment from global technology investment firm Accel-KKR, a move set to accelerate its international expansion and product development.
Founded in 2014 by Melbourne entrepreneur Josh Hough, CareLineLive provides an all-in-one, cloud-based platform designed for home care agencies. The software integrates rostering, care delivery, client records, and invoicing.
The investment, the value of which remains undisclosed, also facilitates a full exit for early backers Oakglen and Haatch, and positions the company to scale alongside booming global demand in home healthcare. In Australia alone, the market is expected to hit USD 25.7 billion by 2030, while in the U.S., the sector is forecast to reach USD 153.7 billion in 2025.
Hough said the funding marks a significant milestone for CareLineLive. “Our vision has always been to make home care better for everyone – providers, carers and clients – through technology,” he said.
As part of its expansion, the company will establish a customer support base in Australia to enable 24/7 global service. “When the UK team finishes for the day, the Australia team will take over,” Hough explained.
Accel-KKR, a U.S.-based investment firm with $21 billion in capital commitments, said it was drawn to CareLineLive’s strong technology foundation and people-first ethos.
“CareLineLive is helping agencies and carers improve efficiency, maintain compliance and focus on personalised care,” said Maurice Hernandez, Managing Director at Accel-KKR.
Hough confirmed that he and his senior leadership team will remain in place, describing the new chapter as “business as usual – but with bigger goals ahead.”
