New Chief Executive at ECH

ECH Chief Executive Claire Scapinello

Claire Scapinello has been appointed Chief Executive of South Australian home care provider ECH, taking over from Dr David Panter who departed the not-for-profit earlier in the year.

Ms Scapinello has more than 20 years of experience in executive roles across aged care retirement, commercial, retail, residential property, and consumer goods.

Chair of the Board Rosina Hislop says Ms Scapinello is the ideal fit for the organisation as
she is passionate about placing customers at the heart of decision-making and she is
committed to improving the lives of older South Australians.


“Claire’s passion for listening, understanding, and responding to the needs and
expectations of customers today, and in the future, will result in delivering the best
possible client experience. With her warm and engaging style, she will continue to
engage and empower our team,” Ms Hislop says.

“Claire has shown in previous roles that she consistently identifies areas that add value,
while listening and acting on insights that drive continuous improvement by taking
complex problems and distilling them into simple solutions.

“We are thrilled to welcome Claire as fresh leadership to our highly capable Executive
Team and look forward to working closely with her.”

Most recently, Ms Scapinello held the role of Chief Digital Officer at RSL Life Care NSW and prior to that held consumer-facing roles in marketing and customer strategy.

Ms Scapinello says she is proud and honoured to have accepted the role at ECH and is looking forward to returning to South Australia.

“I am delighted to be joining ECH at such an exciting time and have the ability to build
on the organisation’s existing capabilities in service delivery, excellence, innovation
and empowering our clients and residents to live well and live long,” Ms Scapinello
said.

“It’s my belief that by creating strong relationships, developing, and nurturing teams
and co-creation of great ideas you can deliver remarkable results.

“I am committed to supporting and improving the wellbeing and lives of all within the
ECH community and look forward to focusing on the needs and expectations of our
clients, residents and staff today, and into the future”, Ms Scapinello
added.

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