Join tomorrow’s training workshop designed to help care businesses manage crisis communications – November 22

Updated 20 November: We have extended the early bird for this event up until the day of the workshop – November 21. No recordings of the event will be made afterwards, so this is your chance to secure your place for the live event. This event has now closed.

Presented in association with BBS Communications Group, Inside Ageing is hosting a live 90-minute workshop and Q&A designed to provide health and aged care businesses with essential communication and crisis management advice.

This is a topic we covered late last year by way of a guest post by BBS’s Caroline Wallace, who provided an overview of what steps to take and the language to use when responding to a crisis. At the time aged care businesses were responding to media scrutiny to do with COVID-19 outbreaks…Read the post here.

More recent events have illustrated just how important it is to have a crisis communication plan in place ahead of time.

How companies and executives navigate the minefield of emotion, misinformation and public scrutiny when a crisis or issue hits ultimately determines whether an organisation makes it through with its reputation and market position intact.

Experience tells us that organisations that are most likely to survive are those with well-informed and robust strategies and clear company-wide protocols.  Now, more than ever, it is important for businesses to be ‘crisis capable’ – with reputation risks forecast, response plans in place and leaders well-trained and ready to respond to anything.

Join us for the upcoming BBS Crisis Communication & Issues Management 101 Webinar, delivered by long-standing BBS Managing Director Lisa Nixon. The 1.5-hour session is designed to provide practical information on basic strategies, practices and core behaviours for identifying and managing reputational risk – now and in the future.

Lisa Nixon, Managing Director

“My goal during these sessions is to try and give practical tools and strategies to make sure teams are in the best possible position to be able to manage their organisations’ reputation in a crisis – and even come out the other side in a stronger position.” – Lisa Nixon, BBS Managing Director

BBS has 30+ years’ experience in not only managing crises, but also anticipating them by ensuring appropriate risk assessment, information sharing, and mitigation tools are in place. 

The workshop is priced at $250 plus GST, with an early bird of $200 plus GST now extended up until the event itself, which will be conducted live. If you prefer to be invoiced please email:

BBS Crisis Communication & Issues Management 101 Webinar

Strengthen your business by preparing for effective crisis and issues management.

Tuesday, November 22

1 pm – 2.30 pm AEDT Sydney/Melbourne/Canberra time



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