Q3 2023: Aged care industry survey

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Welcome to the second instalment of the Inside Ageing and Catalyst Research aged care study. Through these regular surveys, we aim to shed light on industry leaders’ concerns and explore potential solutions to navigate these challenges.

This study asks for an update on the most important and significant headwinds facing the industry, perceptions on the Department of Health and Aged Care, the impact of the 15% pay rise on staff recruitment and industry willingness to share marketing data.

Our last study highlighted the significant challenges faced by aged care providers, including a staffing crisis, increased compliance costs, and reduced revenue. Staffing shortages were cited as the most pressing concern, with recruitment and retention efforts being intensified. Government reforms and compliance burdens further exacerbate the industry’s complexity. Financial impacts and revenue shortfalls add to provider sustainability issues…Read more

Kevin McCreton, CEO, Catalyst Research

If you work in Aged Care, Retirement Living, Home Care, NDIS support services, or Healthcare, we want to hear from you. Your feedback will assist us in gaining a deeper understanding of the aged care sector and help shape our reporting, including feedback to industry and government.

The survey is quick and easy to complete, and we appreciate your valuable input. As a thank you, you will have the option to provide your email address at the end of the survey to receive a more detailed summary of the research findings at no cost to you. (All responses are de-identifed)


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